Career Site Privacy Policy

Version 2.0. Last Revised: 02/19/2015

This Privacy Policy is provided by Express Scripts Holding Company to establish guidelines that govern collection of information from all all visitors (“you” or “your”) who use the available pages of the career site located at (the “Site”). The Site may be accessed externally via the World Wide Web or through an employee intranet. This Site is provided to you as a service to facilitate applying for a position with ESHC. “ESHC” “we”, “us” and “our” means Express Scripts Holding Company or, as applicable, one of its subsidiaries.

Registered Users” are nonemployee individuals that have completed the registration process to obtain login credentials for the Site, or current employees of ESHC. The “Career Website” is a registration-only account portal available through the Site that enables Registered Users to apply for positions with ESHC.

We are firmly committed to protecting the confidentiality and security of your Personal Information. The term “Personal Information” means any information which can be used to identify you including by way of example, but not limitation, name, date of birth, mailing address, home phone number, mobile phone number, e-mail address, title, current employer, prior employment history, job qualification requirements, and/or Social Security number (where permitted).

Collection And Use Of Non-Personal Information

How We Collect Non-Personal Information

General Tracking Information

When you apply for a position with ESHC, join the talent community, and/or visit the Site, we may collect Non-Personal Information from you. "Non-Personal Information" means a data element or collection of data elements that by itself cannot ordinarily be associated with a specific individual. Non-Personal Information includes by way of example but not limitation, the Internet browser or computer operating system you are using, your navigation of the Site including the pages of the Site that you access, the amount of time spent on various portions of the Site, the length and dates of your visits to the Site, and certain Site data captured through your interactions with the Site. Non-Personal Information may include information provided by you through the Site or otherwise (e.g., through a third-party site) that is not Personal Information. Non-Personal Information may be collected on an aggregated, anonymous basis through web server logs, cookies, ad servers, tracking pixels, web beacons, and similar Internet tracking devices (collectively “Tracking Mechanisms”). Our web Web servers automatically collects Non-Personal Information, including your IP address, when you request pages of the Site or other sites. Based on certain interactions with the Site, mailings, and third-party sites, and other communications with us, we may associate certain Non-Personal Information may be associated with your Personal Information such that your Non-Personal Information is identifiable with you. You may be able to opt-out of certain third-party associations by following customization and/or opt-out options as described below.

How We Use Non-Personal Information

The collected Tracking Mechanisms and the Non-Personal Information collected through their usage may be used by us and our affiliated companies for a variety of analytic and developmental purposes including to improve and enhance the Site and our products and services, to create new products and services, to customize your experience on the Site and other sites that you visit on the Internet, and to identify and/or offer products, services and website functionality that may be of interest to you.

We may use two different kinds of cookies – including session ID cookies and persistent cookies. Session ID cookies are used to personalize your user experience, to determine ways to improve the Site, Site content, and the services offered through the Site. These cookies are deleted from your hard drive when you close your browser session. Persistent cookies are used to collect non-personally identifiable information such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks. These cookies are not automatically deleted, but may be needed for certain Site functionality.

You may set your browser to accept cookies, warn you when a cookie is sent, or turn off all cookies (except Flash cookies). Check your web browser’s help menu or your mobile device settings to find out how. Some mobile devices store cookies not only in areas connected to the web browsers but also in an app-specific area, so you may have to check your app settings options to determine how to manage or delete cookies stored in these other areas. If you do not accept cookies, some features, services, or activities available through the Site may not function correctly and you may be unable to access certain content


We may embed tracking pixels within various pages of the Site to enable use of site analytics. The site analytics enable us to determine the usage frequency of various areas of the Site and identify areas of the Site for enhancement. While you are visiting and after you leave the Site, we may use web beacons to notify you of areas of the Site and other aspects of our organization and its affiliated companies in which you may be interested. Certain tracking pixels and web beacons may be cleared or reset through configuration of your web browser such as by clearing your cache. We may use ad servers to provide you with offers of possible interest.

We use your IP address so that we can send data (such as the pages you request) to you and collect Non-Personal Information during the process. We aggregate this Non-Personal Information with similar Non-Personal Information collected from other users to track overall visitor traffic patterns and help us understand Site usage and preferred and most frequently used pages, products and services, to provide you with better service, to improve Site use and functionality, and to provide you with information on other products and services that may be of interest to you.

We may analyze Non-Personal Information in the aggregate to study outcomes, costs, and provider profiles, and to suggest benefit designs for employers or health plans. These studies may generate Aggregate Data (described below) which we may utilize for a variety of purposes.

We may perform statistical analyses of the traffic patterns, Site usage, and behaviors associated with the Site. We may use these analyses to generate Aggregate Data from the original Non-Personal Information. “Aggregate Data” is summary level data, such as the number of web visitors in a specific geographic area. Aggregate Data does not contain information that can be used to identify or contact you, such as your name, address, telephone number or e-mail address, and does not reflect the original form of the Non-Personal Information collected from you.

Third-Party Usage

We work with third parties to (a) operate and maintain the server(s) on which the Site operates, (b) provide Tracking Mechanism(s) that we embed in or use with the Site, (c) provide advertisements and other information to you about the Site, products, and services through a third-party site based on a prior visit to the Site, (d) analyze communication with us and interactions with the Site, (e) capture, with your authorization and direction, Personal Information from a third party information source with whom you have previously shared your Personal Information (e.g., LinkedIn), (f) capture Personal Information and other information used in the job application process, (g) de-identify data, and (h) collect Non-Personal Information from you (e.g., on your interactions and/or experience with the Site and/or us). The third party may then share the Non-Personal Information, Aggregate Data, and/or other data with us.

We may disclose Non-Personal Information to third parties as follows:

  • We may share Non-Personal Information with our affiliated companies and third parties who provide services to us.
  • We may disclose Aggregate Data to other companies or organizations for any legitimate business purpose.
  • We may disclose products and services developed using the Non-Personal Information, including products and services that disclose anonymous and/or deidentified Site data for any legitimate business purpose.
  • We will not sell your Non-Personal Information to other companies or organizations.

Some of the third parties, such as Google®, Twitter®, and LinkedIn® may provide customization and/or opt-out of certain Tracking Mechanisms through their respective sites. For example, Google's Ads Settings, DoubleClick opt-out page, Twitter’s promoted content settings, LinkedIn account settings, and Network Advertising Initiative opt-out page may limit the collection and usage of certain third-party Tracking Mechanisms.

Collection And Use Of Personal Information

How We Collect Your Personal Information

Career Site Registration

Registration is optional; however, Registered Users are provided access to the Career Website and the ability to electronically apply for positions with ESHC, as well as the ability to login to the Career Website when revisiting the Site. When you register as a Registered User, the Personal Information required to be submitted is limited to information that is reasonably necessary to allow you access to and use of the Career Website. Once you are a Registered Member, you may be required to provide additional Personal Information as necessary to apply for positions with ESHC. The Personal Information you disclose to us during registration is provided strictly on a voluntary basis. We may use your Personal Information to contact you regarding your job submission. We may also collect Non-Personal Information during the registration process as described above.

Talent Community Submission

Submission is optional; however, a user that submits Personal Information to the talent community (“Registered Community Member”) may receive automatic and/or customized notification of positions available with ESHC. When you submit your information as a Registered Community Member, the Personal Information required is limited to information that is reasonably necessary to us to notify you of available positions of interest. The Personal Information you disclose to us during submission is provided strictly on a voluntary basis. We may use your Personal Information to communicate with you regarding opportunities matching your interests. We may also collect Non-Personal Information during the submission process as described above.

Social Media

When you communicate with us through social media, or provide a comment directed as us through social media, we may use social media to communicate with you. We may also promote content of interest to you through social media. You may opt out or configure your social media account settings to limit promotion of such content.


We may use certain in-house or third-party functionality to analyze your communications with us and interactions with the Site. These third parties will be required to protect any Personal Information in accordance with this Policy. Other analytics capabilities are reflected above in the descriptfion of Non-Personal Information.

How We Use Your Personal Information

We will not use or disclose your Personal Information in a manner inconsistent with applicable law or this Privacy Policy. Examples of our uses and disclosures include:

  • We may collect, use, access, transmit, store, process and disclose the information obtained through your use of the Site or electronic employment related documents, including but not limited to the Personal Information you submit in connection with your employment as permitted by law. This includes the use, access, transmittal, storing, processing, and disclosure of your information by and among ESHC affiliate partnerships, regardless of location.
  • Except as otherwise provided by this Privacy Policy and the Terms of Use, ESHC employees, associates, recruiters, human resources staff, managers and their designees, consultants and/or other service providers affiliated with ESHC who are involved in human resources/personnel supervisory or pay processing functions and website administration or maintenance will be the only individuals or entities with access to your Personal Information, except as otherwise provided by this policy or as permitted by law.
  • We may use third parties to facilitate the job application process including their use in capturing and storing Personal Information and other information associated with job submissions on our behalf. The Personal Information will be shared and used as described elsewhere in this Privacy Policy.
  • ESHC may retain your information as long as necessary and appropriate to comply with applicable legal standards. Once the information is submitted, you cannot later delete this information. This information may be transferred into our human resources system and used to manage your employment, may become part of your personnel file and may be used for other employment/work-related purposes. Your information will be destroyed in accordance with ESHC’s record retention policy.
  • At no time will ESHC sell, rent, lease, or license your Personal Information to a third party. Nor will your Personal Information be used for marketing purposes by any third-party vendor, unless you specifically agree to such use.
  • We may share your Personal Information with selected service providers or consultants acting on its behalf. Those third parties will be required to protect your Personal Information in accordance with this Privacy Policy.
  • We may share your Personal Information with other Express Scripts companies (i.e., entities which are controlling, controlled by, or under common control with Express Scripts) to provide you with more personalized and enhanced services.
  • We may disclose your Personal Information to relevant third parties such as state and federal regulatory agencies, site technicians, auditors, lawyers, or other professional advisors.  We may communicate with you via e-mail, facsimile, letter, text message, mobile application, and similar mechanisms.
  • We may use third-party agents for purposes of communicating with you and/or collecting information from you.
  • Statements here and elsewhere on the Site concerning the treatment of your information may not apply with respect to information already in ESHC’s possession, such as information obtained by ESHC in connection with your current or former employment at ESHC, or information that is publicly available to ESHC.

In certain circumstances, we may be legally compelled to release your Personal Information in response to a court order, subpoena, search warrant, or law or regulation.

“Do No Track” Signals and Similar Mechanisms

Our Site does not respond to web browser “do not track” signals and similar mechanisms. However, you may control certain Tracking Mechanisms as described above.

How You Can Correct/update Your Personal Information

Registered Users can correct or update their Personal Information by modifying their profile with us on the Career Website. Registered Community Members can correct or update their Personal Information by re-registering as a Registered Community Member on the Site.

Transfer Of Personal Information And Non-Personal Information

All Personal Information and Non-Personal Information obtained through our Site are owned by us. Accordingly, if we are acquired, merge with another entity, or we divest one or more of our businesses, affiliates or subsidiary companies, the Sites, and any Personal Information and Non-Personal Information obtained through them, may be transferred to an applicable entity for the purposes of continuation of services, in accordance with applicable law.

Linking Policy

Our Site may contain hyperlinks allowing our users to connect to other websites owned by us and our affiliated companies and websites owned by our third-party vendors, distributors, and providers (“Linked Sites”). You may also access our Site through a hyperlink embedded in a Linked Site. We provide hyperlinks to the Linked Sites to enable you to conveniently access websites that may be of interest to you. Please note that once you click on a hyperlink that transfers you from our Site to a Linked Site, you have left our Site, and this Privacy Policy will immediately cease to apply to any subsequent activity on the Linked Site. We are under no obligation to notify you when you have left our Site and have accessed a Linked Site. Use of any Linked Site will be governed by the privacy policy, terms of use, and/or other policies (if any) on the Linked Site. You may, at your option, participate in surveys or provide other information to our affiliates that control a Linked Site, and that information may be shared with us or with others subject to the privacy policy terms set forth on that Linked Site. Certain Non-Personal Information that you choose to provide through a Linked Site (such as comments) that is subsequently provided to us by the Linked Site provider in connection with a service engagement may be identifiable to us as your Personal Information.

Security Statement

We are committed to protecting the privacy and security of this Site. We take reasonable technical and procedural precautions to protect the information received by us. Our Internet infrastructure is protected using industry recognized commercial security products, including current encryption technology, and best practice procedures for maintenance of the website. In addition, our infrastructure is monitored 24 hours a day, seven days a week.

No method of transmission over the Internet or storage of data on an Internet server is 100% secure. Although we use commercially acceptable and reasonable precautions to protect your information, we do not guarantee its absolute security.

Your Acceptance Of This Privacy Policy

You are deemed to have assented to the terms and conditions contained in this Privacy Policy when you use the Site and/or when you have indicated in your online registration that you accept the Terms of Use into which this Privacy Policy is incorporated. You are deemed to have accepted this Privacy Policy each time you access the Site and/or the Career Website after initial registration by using your login credentials. If you do not agree to the terms of this Privacy Policy, please do not use the Site. The terms and conditions contained in this Privacy Policy are subject to and may be superseded by applicable Federal and State laws.

Changes In Our Privacy Policy

We use Personal Information and Non-Personal Information collected from you pursuant to the Site only within the scope of use described in this Privacy Policy. However, we reserve the right, from time to time in our sole and absolute discretion, to change, to modify, or to add terms or remove terms from this Privacy Policy. Changes to this Privacy Policy will be reflected when we post a new version number and updated revision date. The version number includes a major number, a decimal point, and a minor number. A change to the major number reflects a significant change to the policy, while a change to the minor number reflects a less significant change to the policy. Examples of significant changes include additional provisions that reflect new Site functionality, significant modifications to existing provisions, and more significant changes to Site functionality that cause provisions to be modified, added, or removed.

Examples of less significant changes include additional provisions that clarify current Site functionality, minor modifications to existing provisions, and less significant changes to Site functionality that cause provisions to be modified, added, or removed. We will provide you with advance notice of a major change prior to your access of any portion of the Site for which registration is required. For example, we may (i) require that you reaccept the updated version of the web policies, (ii) send you an electronic notification advising of the update to the web policies, (iii) include a notice on the Site viewable without login advising of the update to the web policies, and/or (iv) advise you of the updated web policies during a phone call. We do not ordinarily provide advance notice of a minor change.

We recommend that you check the version number and revision date prior to using the Site, and that you review this Privacy Policy on a frequent basis. Your continued use of the Site and/or utilization of any Site benefits after this Privacy Policy has been updated (and after advance notice for a major change) indicates your agreement and acceptance of the updated version of the Privacy Policy.

How To Send Us Your Comments

We welcome your comments. For assistance with submitting a job submission through the Careers Site, please e-mail If you have general feedback regarding this Privacy Policy, please email us. Upon submission, any suggestions you make regarding the Site become our property, and we shall have the right to use any of your comments or suggestions without further permission from or notice to you. Specific questions regarding the enforcement of this policy should be directed to

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