The Hiring Process: What to Expect

Becoming an Express Scripts employee is more than having the right degree or rock-solid experience – it’s about finding the right fit for the positon, for the company culture and, ultimately, for you. Are you the kind of person who likes to create the roadmap rather than follow it? Do you enjoy working in a fast-paced, high-performance culture? Do you want a career that allows you to make a positive impact on the lives of 100 million Americans every day? If you answer “Yes” to any of these questions, check out the steps below to get started.

Search Jobs
Like what you've read about Express Scripts so far? Search our jobs to find an opportunity that’s a good fit for your skills and experience. If you don’t see a position you’d like to apply for, we invite you to join our Talent Community. That way, you can stay connected with us and we can contact you when we have opportunities that align with your interests and skill sets.
Once you’ve identified an opportunity of interest, you can submit your profile online. We’ll send you an email confirming receipt of your application with instructions on how to check the status of your application at any time. Behind the scenes, we’ll be reviewing your qualifications. If the position’s requirements are met, one of our Talent Acquisition recruiters will be in touch.
Depending on the role, location and timeliness, we may ask you to complete any or all of the following: phone screen, webcam interview, skills assessment and in-person interview(s). We use this time to review your skills, experience and fit. It’s also your opportunity to evaluate whether or not the role and company will be a good fit for you.
If you’re selected for the position, an offer of employment, contingent upon satisfactory completion of a drug screen and background check, will be extended. If you’re not selected, you’ll receive word from a member of our team.
Once you’ve accepted our offer, you’ll receive information outlining the onboarding process. You’ll also be given access to our online portal for completion of necessary paperwork.
Following determination of your start date, your first days on the job will involve training on our company values, policies and procedures.

Interview tips

During interviews or phone screens, you’ll be asked behavioral questions with lead-ins similar to “tell me about a time when”. This allows the interviewer to learn about your thought process, how you approach a situation and how you then handle yourself. The best way to answer these questions is by using the STAR method.

  • Situation:  Briefly describe the situation at hand

  • Task:  Elaborate on the tasks you were required to complete during this situation

  • Actions:  List the actions you felt were necessary to take

  • Result:  For better or worse, what was the result of your actions

Anticipating the kinds of behavioral questions the interviewer will ask and applying the STAR method to your answers will enhance your interview responses. Additionally, be prepared to provide details of your background and resume and concisely address them.

Research our company:  Having a general understanding about our products, customers, shareholders and competitors enables you to tailor your answers accordingly.

First impressions matter:  Make sure to dress appropriately for the interview. When in doubt, ask your recruiter what’s appropriate.

Arrive early:  Allow yourself extra time to navigate traffic, find parking and entrances and check in. A good rule of thumb is to plan on arriving 15 minutes prior to your scheduled time.

Remember your manners:  Interviewers notice a firm hand shake, direct eye contact, good posture, and an engaging tone and enthusiastic attitude.

Ask questions:  Always be prepared to ask the interviewer questions. This is your opportunity to hear their honest responses about the company’s culture and vision for your role.

Send a thank-you note:  Thank the interviewer, via an email or handwritten note, within a few days of your interview. Visit us on LinkedIn and Twitter.